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Question:

Hello, I am very concerned about the reviews online concerning your plans. Most of them seem to run into trouble with getting their claims processed. How can I make sure my claim will be processed?

Answer:

All plans will pay legitimate claims. Short term plans that are available on the market do not cover pre-existing conditions. In our experience the denied claims are for existing conditions and would not be covered under any plan. Please see the links for more information /visitors-insurance-claim-dissatisfaction/ and /claims-procedure-faq-travel-medical-insurance/

If you have additional questions please feel free to contact our office.

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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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