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I have already filed my reimbursement for several weeks. Yet, I did not receive any notification either a confirmation letter or an approved/ decline email. Can someone contact me and explain this situation to me?
Thank you for contacting Insubuy.
Claims are processed in the order they are received. Our recommendation would to be to reach out to claims department directly as Insubuy does not deal with the processing of day to day claims. Should you have additional questions please let us know.
Alternatively, you may speak with any of our licensed representatives by calling (866) 467-8289
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.
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